To give your business the best possible structure required to operate efficiently, we offer over 3 000 detailed and easily-understandable Standard Operating Procedures (SOPs) to different accommodation establishments including hotels, guesthouses and start-ups.

We also offer Virtual General Management services, including:

  • creating an efficient organogram that clearly depicts the optimal structure for your property as well as the relative positions you need fulfilled;
  • offering hospitality support for the manager and owner of a property in the form of mentorship – providing advice and help with the employee selection process; and
  • the writing of job descriptions.

The implementation of SOPs and staff training are also services that we provide to help better structure your establishment.

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